Shipping, Returns & Refund Policy

Overview

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. 

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

For any refund-related issues , please contact us at joovaasaindustries@gmail.com

Shipping & Returns

Shipping charges may vary based on delivery location, order weight, and the courier service used.
We work with multiple logistics partners including Delhivery, India Post, and other courier services to ensure safe delivery of your order.
Exact shipping charges will be communicated at the time of order confirmation or checkout.

If your product was damaged during delivery or incorrect, please contact us at joovaasaindustries@gmail.com and we will assist you.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

For any queries regarding refunds, returns, or exchanges, please contact us at joovaasaindustries@gmail.com 

We’re here to assist you!